Will we restock items that are out of stock in the inline store?
Will receive an item that is exactly as pictured?
How can i receive information about new product, promotions, discounts and special offers fron ANIMATIC?
Can i unsubsribe from the ANIMATIC newslatter?
What should i do if i don't remember my password?
How can i be sure that my order has been successfully completed?
If any items are out of stock, you can request that we let you know when they will be restocked. You can do this by clicking on the envelope icon on the page of the item you want. If the item is back in stock within 15 days of registering your request, we will notify you by email. If inventory is no longer available, we will remove the item from the site.
Yes. However, we do not guarantee this if the item you order is partially or completely handmade. Minor differences in color, shape, etc. might occur.
You just have to subscribe to our newsletter and you will be kept up to date with all Pull&Bear news.
You can easily cancel your subscription in your account. Login to the "Newsletter" section, enter the required information and click "I want to unsubscribe". You can also unsubscribe from receiving the newsletter by entering your email address in the "Newsletters" section on the side menu and on the homepage.
When you log into your account, click on "Did you forget your password?", enter the email address you used to sign up, and follow the instructions.
You will receive a confirmation email once your order has been placed. If you don't receive this email, please contact our customer service department.